Privacy Policy
Effective Date: 21 May 2024
Last Updated: 30 May 2026
1. Introduction
PT. Samson Tiara (“Samson Tiara”, “we”, “our”, or “us”) respects your privacy and is committed to protecting any personal information you provide when using our website and services.
This Privacy Policy explains:
- What information we collect
- How we use it
- When we may share it
- How we protect it
- Your choices regarding your information
This Privacy Policy applies to information collected through our websites, online forms, enquiries, newsletter registrations, reviews, and training registration processes.
2. Information We Collect
Depending on how you interact with our website, we may collect:
Information You Provide Directly
Examples include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Course interests
- Training enquiries
- Reviews and feedback
- Newsletter registration details
- Information submitted during course booking or registration
Providing personal information is voluntary unless required to process a booking, provide training, or issue certification.
3. Website Analytics & Cookies
Our website uses cookies and similar technologies to improve website performance and understand how visitors use our services.
These technologies may include:
- Website functionality cookies
- Analytics cookies (such as Google Analytics)
- Advertising and conversion measurement cookies (such as Google Ads)
These tools help us understand:
- Website traffic and usage trends
- Which pages and content are useful
- General effectiveness of our marketing activities
We do not sell visitor information and do not conduct invasive behavioural tracking outside our own website ecosystem.
Most browsers allow you to disable or manage cookies through browser settings. Disabling cookies may affect some website functionality.
4. How We Use Your Information
We use personal information to:
- Respond to enquiries
- Process training bookings
- Deliver training services
- Issue certificates
- Register certification with accrediting bodies
- Improve our website and services
- Send important service communications
- Notify customers of certification expiry dates
- Provide occasional updates, promotions, renewal opportunities, or relevant news
Marketing communications are limited and infrequent. You may opt out of promotional communications at any time.
5. Training Registrations & Third-Party Sharing
For general website enquiries, reviews, and newsletter registrations, your information is used internally by Samson Tiara and is not sold or shared for marketing purposes.
For training registrations, some information may need to be shared with third parties where necessary to deliver services or issue certification.
Examples may include:
Accrediting Bodies
Where required, registration information may be shared with certification and accrediting organisations including (where applicable):
- OPITO
- IWCF
- IADC
- TEEX
- BNSP
- Kemnaker
- Other applicable accrediting organisations
Only information necessary to fulfil certification, registration, validation, or compliance obligations will be shared.
Training Delivery Partners
Where training is delivered jointly with an approved delivery partner or subcontractor, we may provide the information required for:
- Course enrolment
- Training delivery
- Reporting obligations
- Certification issuance
- Regulatory or accreditation compliance
Examples may include approved training partners or eLearning providers.
We take reasonable steps to ensure that third parties receiving information handle it appropriately and only for legitimate operational purposes.
6. Data Retention
We retain information only for as long as reasonably necessary for:
- Service delivery
- Certification requirements
- Operational records
- Legal obligations
- Quality and accreditation requirements
Training-related records may be retained in accordance with applicable accreditation and quality management requirements.
Where retention is no longer required, information is securely deleted or anonymised where practical.
7. Data Security
We implement reasonable administrative, technical, and organisational safeguards designed to protect personal information from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While no system can guarantee absolute security, we continuously work to protect the information entrusted to us.
8. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Withdraw consent for marketing communications
- Request information about how your data is used
Requests can be submitted using the contact details below.
9. External Websites
Our website may contain links to third-party websites.
Samson Tiara is not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of those sites independently.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with an updated revision date.
Continued use of the website after changes are published constitutes acceptance of the revised policy.
11. Contact Us
If you have questions regarding this Privacy Policy or wish to make a privacy request, please contact:
PT. Samson Tiara – Safety & Survival Training
CIBIS Park
CIBIS Eight 6th Floor, Suite 03
Jl. TB Simatupang No. 2
Jakarta 12560 – Indonesia
Phone: +62 21 780 1388
WhatsApp: +62 811 176 7985
Email: privacy@survival-systems.com
Website: www.samson-tiara.co.id